FAQs

  1. What is Oud? Oud, also known as agarwood, is a rare and highly valued resinous wood that is used to make perfumes and fragrances. It is known for its distinct and luxurious aroma.

  2. What is Musk? Musk is a scent that is commonly used in perfumes and fragrances. It is derived from the musk deer, and has a warm and sensual scent.

  3. What is the difference between Eau de Parfum and Eau de Toilette?     Eau de Parfum has a higher concentration of fragrance oils than Eau de Toilette, which means that it lasts longer and is more potent. Eau de Toilette has a lighter scent and is typically less expensive.

  4. How long do perfumes last? The longevity of a perfume depends on various factors, such as the concentration of the fragrance oils, the individual's body chemistry, and the environment. Generally, perfumes can last anywhere from a few hours to a whole day.

  5. Can I return a fragrance if I don't like it? We accept returns on unopened and unused products within a certain timeframe. Please refer to our return policy for more information.

  6. How should I store my fragrance? Fragrances should be stored in a cool, dry place away from direct sunlight and heat. Avoid storing them in bathrooms or other areas with high humidity.

  7. Can I wear multiple fragrances at once? While it is possible to layer fragrances, it's best to use scents that complement each other. We recommend testing a small amount of each fragrance on your skin before combining them.

  8. Are your products cruelty-free? We only source products from reputable and ethical suppliers, and we do not test on animals. Many of our products are also vegan-friendly.

  9. Do you offer samples? We offer sample sizes for most of our fragrances. This allows you to try the scent before committing to a larger purchase.

  10. How can I contact customer support? You can reach our customer support team by email, phone or social media. Our contact information is listed on our website.